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Utilities Commission to investigate PG&E 'smart meters'
TURN Defends Consumer Choice, Opposes Initiative to Lock In High PG&E Rates
Right Call By Senate on Tainted Commissioner
Missed the Party?
TURN in the News
New Rate Option May Lower Phone Bill
PG&E to Shut off Power to More People
PG&E customers feel sticker shock from rising rates
Jump in service disconnections sparks move by California
Green Legislation Targets White Pages
Late-paying power customers given leniency
ENERGY: State regulators add protections for utility customers who can't pay
Utilities ordered to ease shutoffs
PG&E to Install More Controversial Smart Meters in the Bay Area
PG&E SmartMeter program leaves customers confused
About Us
TURN Is Moving - Please Update Your Address Book
What We Do
Staff and Board
History
Victories
Utilities Commission to investigate PG&E 'smart meters'
Negotiating a late payment deposit with PG&E
Right Call By Senate on Tainted Commissioner
Consumer Activism Kills AT&T’s Unfair Service Agreement
Recent Energy Consumer Protections
Heating vs. Eating: Low Income Consumer Protections
TURN Energy Accomplishments
TURN Telecommunications Accomplishments
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Missed the Party?
From Our Executive Director
Utilities Commission to investigate PG&E 'smart meters'
Right Call By Senate on Tainted Commissioner
Addressing the PG&E Smart Meter Crisis
Smart consumers trump smart technology
Ratepayer Protection Act: Sometimes consumers, utilities really do cooperate
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TURN Is Moving - Please Update Your Address Book
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Law Library
ELECTRICITY AND ENERGY LAWS
NATURAL GAS LAWS
TELEPHONE AND WIRELESS LAWS
Issues
WHO CARES WHAT THE PUBLIC THINKS?
Energy
PG&E customers feel sticker shock from rising rates
Late-paying power customers given leniency
TURN wins kinder, gentler shut off policies
PG&E SmartMeter program leaves customers confused
Negotiating a late payment deposit with PG&E
Edison OKs pay vote
Sac Bee Editorial takes an early stand against PG&E power grab
TURN Defends Consumer Choice, Opposes Initiative to Lock In High PG&E Rates
PG&E deposits mean extra bill for families that fall behind
Moratorium to help PG&E struggling customers ends
Smart Meters
Late-paying power customers given leniency
PG&E SmartMeter program leaves customers confused
Smart Meters: Not So Smart for Ohio?
Utilities Commission to investigate PG&E 'smart meters'
PG&E SmartMeters likely to boost shut-offs
PG&E is a study in how not to do smart meters
Sac Bee Editorial takes an early stand against PG&E power grab
PG&E Customer Revolt Over Meters May Slow Deployment of Obama's Smart Grid
More lumps of coal for PG&E
Building a better power meter
Green Matters
Paying Extra for Green Power, and Getting Ads Instead
Smart consumers trump smart technology
The Greenhouse Dilemma
Energy savings can be achieved without PG&E's disastrous SmartMeter devices
PG&E Cashing in on Climate Change
SMART METERS: A DUMB IDEA
Energy Efficiency Programs in California
Save Money and the Planet
Winter Tips to Conserve Energy and Lower your Bills
Consumer Beware: Is Smart Rate a smart idea?
Addressing the PG&E Smart Meter Crisis
Paying Extra for Green Power, and Getting Ads Instead
Smart consumers trump smart technology
Discord Over Regulation of Car Charging
Meters or rate hike? PG&E explains soaring energy bills
State shifts priorities for energy efficiency
Energy savings can be achieved without PG&E's disastrous SmartMeter devices
Cool Ways to Save Energy and Reduce Summer Electric Bills
Telecom
New Rate Option May Lower Phone Bill
Roaming charges for Internet use bring $16,379 bill
Chart: AT&T Calls in its Chips for Chong
AT&T to raise landline phone service by more than 20 percent
'Cramming' Phone Charges Plague Bay Area Consumers
California’s Poorest Protest Lifeline Changes
Consumer Activism Kills AT&T’s Unfair Service Agreement
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
NEW! Freedom From Telemarketers—It’s Easier Than Ever Before!
Is Bundled Service Right For Me?
Legislation
Peevey confirmed as California PUC President
Legislative Update: Fall 2009
Ratepayer Protection Act: Sometimes consumers, utilities really do cooperate
Legislative Update: Spring 2009
Legislative Update: December 2008
Press Room
TURN wins kinder, gentler shut off policies
CPUC expected to adopt turn shut off proposals Thursday, Feb 4
TURN Defends Consumer Choice, Opposes Initiative to Lock In High PG&E Rates
Utilities Fail at Energy Efficiency, Win at Raising Rates
Thousands Of Utility Shut-Offs Can Be Prevented
Senate Stands Up for Consumers, Stands Down Utility Lobbyists
Chart: AT&T Calls in its Chips for Chong
Smart consumers trump smart technology
PG&E’s ClimateSmart: Not A Smart Investment
Executive Fiat is No Substitute for Legal Protections
Energy Press Releases
TURN wins kinder, gentler shut off policies
Utilities Fail at Energy Efficiency, Win at Raising Rates
Thousands Of Utility Shut-Offs Can Be Prevented
Smart consumers trump smart technology
PG&E’s ClimateSmart: Not A Smart Investment
Executive Fiat is No Substitute for Legal Protections
Smart Meters Will Hurt Local Economy
Missed Opportunity as Climate Bill Moves out of House Committee
So Cal Edison's Rate Hikes: Wrong Time, Wrong Reasons
Conflicts of Interest Plague Edison Rate Case
Telecom Press Releases
Chart: AT&T Calls in its Chips for Chong
TURN Study Confirms Suppressed Findings: Phone Deregulation is a Disaster
CONSUMER ACTIVISM PUTS AT&T'S UNFAIR SERVICE AGREEMENT ON HOLD
Consumers Disagree With New AT&T Service Agreement
CPUC Guts Telco Consumer Protections
AT&T TO CPUC: WE DON'T CARE, WE DON'T HAVE TO
For Most California Consumers, Landlines Trump Cell Phones
CPUC REINS IN AT&T, BUT NOT FAR ENOUGH
Senate Committee Passes Ban on Landline Unlisted Charges
April Fools: AT&T's "Competitive Rates" Are A Joke
General Press Releases
CPUC expected to adopt turn shut off proposals Thursday, Feb 4
TURN Defends Consumer Choice, Opposes Initiative to Lock In High PG&E Rates
Senate Stands Up for Consumers, Stands Down Utility Lobbyists
Chart: AT&T Calls in its Chips for Chong
Smart consumers trump smart technology
Smart Meters Will Hurt Local Economy
Industry Advocate Rachelle Chong: Deny Confirmation
TURN Is Moving - Please Update Your Address Book
SMART METERS: A DUMB IDEA
MORE EFFICIENT ENERGY EFFICIENCY PROGRAMS
Consumer Tools
Sac Bee Editorial takes an early stand against PG&E power grab
PG&E moratorium on power shutoffs ends
Xmas Moratorium Is First Step Toward Stopping Utility Shut Offs
Monterey County residents struggling to pay utilities may get reprieve
Stop Dangerous Utility Shut-Offs
TURN Is Moving - Please Update Your Address Book
CFLs: Good Green or Utility Greenwash?
Conserve Your Way to Lower Energy Bills
$35 Million in Restitution Doesn't Stop PG&E's Illegal Billing Practices.
Smart Meters
Late-paying power customers given leniency
PG&E SmartMeter program leaves customers confused
Smart Meters: Not So Smart for Ohio?
Utilities Commission to investigate PG&E 'smart meters'
PG&E SmartMeters likely to boost shut-offs
PG&E is a study in how not to do smart meters
Sac Bee Editorial takes an early stand against PG&E power grab
PG&E Customer Revolt Over Meters May Slow Deployment of Obama's Smart Grid
More lumps of coal for PG&E
Building a better power meter
File A Complaint
Keys to Successful Complaints
How to Complain to the CPUC
How to Direct Your Complaint
How to Complain to the FCC
Websites to Know
Consumer Complaints Do (Eventually) Yield Results
Complaint Form
Save Money and the Planet
Winter Tips to Conserve Energy and Lower your Bills
Consumer Beware: Is Smart Rate a smart idea?
Cool Ways to Save Energy and Reduce Summer Electric Bills
PG&E Cashing in on Climate Change
Energy Efficiency Programs in California
Double Your Savings: Save Money and the Planet at the Same Time
Find and Destroy Energy Vampires in Your Home
Renters can save energy too!
Consumer Beware
Consumer Beware: Is Smart Rate a smart idea?
Avoid Having Your Utility Shut Off
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
NEW! Freedom From Telemarketers—It’s Easier Than Ever Before!
Don’t Get Burned: Take Advantage of Cooling Off Period When Purchasing Energy Saving Equipment.
Get Smart About Your Electric Bill
PG&E customers feel sticker shock from rising rates
Late-paying power customers given leniency
Consumer Beware: Is Smart Rate a smart idea?
Addressing the PG&E Smart Meter Crisis
Stop Dangerous Utility Shut-Offs
PG&E Cashing in on Climate Change
Avoid Having Your Utility Shut Off
How to Reach an Actual Human at Your Utility Company
The Telephone Repairperson No-Show
Back-Billing by PG&E - There are Limits!
Get Smart About Your Gas Bill
PG&E customers feel sticker shock from rising rates
Late-paying power customers given leniency
Consumer Beware: Is Smart Rate a smart idea?
Addressing the PG&E Smart Meter Crisis
Stop Dangerous Utility Shut-Offs
PG&E Cashing in on Climate Change
Avoid Having Your Utility Shut Off
How to Reach an Actual Human at Your Utility Company
The Telephone Repairperson No-Show
Back-Billing by PG&E - There are Limits!
Low-Income Assistance
PG&E to Shut off Power to More People
Jump in service disconnections sparks move by California
Late-paying power customers given leniency
Stop Dangerous Utility Shut-Offs
Avoid Shut-Offs
PG&E to Shut off Power to More People
Jump in service disconnections sparks move by California
Stop Dangerous Utility Shut-Offs
Avoid Having Your Utility Shut Off
CARE — California Alternate Rates for Energy Program
PG&E to Shut off Power to More People
Stop Dangerous Utility Shut-Offs
Heating vs. Eating: Low Income Consumer Protections
Discounted Rates for Families: FERA
PG&E to Shut off Power to More People
Stop Dangerous Utility Shut-Offs
Heating vs. Eating: Low Income Consumer Protections
Energy Efficiency programs
PG&E to Shut off Power to More People
PG&E Cashing in on Climate Change
Energy Efficiency and Conservation Tips from FlexYourPower.org
Help Paying Back-due bills: REACH, LIHEAP
PG&E to Shut off Power to More People
Stop Dangerous Utility Shut-Offs
Lifeline phone service
PG&E to Shut off Power to More People
PG&E Programs
PG&E to Shut off Power to More People
SDG&E’s Programs
Services for Medical Baseline and Life-Support Customers
Southern California Edison (SCE) Programs
Southern California Gas Company’s Programs
When deposits are required
Get Smart About Your Phone Bill
New Rate Option May Lower Phone Bill
Roaming charges for Internet use bring $16,379 bill
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
NEW! Freedom From Telemarketers—It’s Easier Than Ever Before!
Is Bundled Service Right For Me?
How to Reach an Actual Human at Your Utility Company
Protect Yourself From Slamming and Cramming
The Telephone Repairperson No-Show
Your Cell Phone
Roaming charges for Internet use bring $16,379 bill
When You’re Done, You’re Done — Resist Early Termination Fees!
NEW! Freedom From Telemarketers—It’s Easier Than Ever Before!
TURN's Top Ten Things to Avoid When Purchasing Cell Service
Cell phone customers: Don't let data charges drain your wallet.
Protect Yourself From Slamming and Cramming
Guidelines for Calling 911 from a Cell Phone
Why Your Cell Phone Probably Doesn't Have 911 Compatibility
Wireline to Wireless- Don't Give Up Your Landline
Worksheet for Use Purchasing Cell Phone Service
Your Landline Phone
Wirepro: A Goldmine for AT&T, A Waste of Money for Most Consumers.
NEW! Freedom From Telemarketers—It’s Easier Than Ever Before!
Is Bundled Service Right For Me?
Protect Yourself From Slamming and Cramming
Letters to the Consumer Advisor
When You’re Done, You’re Done — Resist Early Termination Fees!
Avoid Having Your Utility Shut Off
Find and Destroy Energy Vampires in Your Home
Is Bundled Service Right For Me?
Cell phone customers: Don't let data charges drain your wallet.
How to Reach an Actual Human at Your Utility Company
The Telephone Repairperson No-Show
Renters can save energy too!
"Baseline quantities": everything you need to know
Back-Billing by PG&E - There are Limits!
Consumers Fight Back — And Win!
Negotiating a late payment deposit with PG&E
Small Refund is Hugely Satisfying
Putting A Stop to Illegally Inflated PG&E Bills
FIGHT UNREASONABLE DEPOSIT DEMANDS
PG&E, You’d Never Lie to Me, But Just in Case … Let Me Check with TURN
If I Had Known, I Never Would Have Roamed . . .
TURN tips: how to stand up to your utility company — and WIN!

CONTACT US

Press: turn@turn.org Membership: membership@turn.org Consumer Hotline: consumerhotline@turn.org
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